Privacy Policy

At Family Dentistry of Niles, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your data when you visit our website, interact with our online services, or communicate with us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect several types of information, including:

Personal Information

Name, address, email address, phone number
Appointment requests, patient inquiry details
Insurance and billing information (if provided voluntarily)
Health-related information as needed to provide dental services

Automatically Collected Information

Device and browser data
IP address, pages visited, time spent on pages
Cookies and tracking technology data to improve website performance and user experience

2. How We Use Your Information

Your personal information may be used for the following purposes:

To respond to your inquiries and appointment requests
To schedule an appointment or make an appointment on your behalf
To communicate important updates, reminders, or confirmations
To improve our website, services, and content
To comply with applicable legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share information:

With trusted service providers who assist with website operations
When required to comply with legal obligations
To prevent or investigate fraud or security issues

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and customize content. You may choose to disable cookies in your browser settings, but some features may not function fully without them.

4A. Microsoft Clarity Analytics

We use Microsoft Clarity, a web analytics service provided by Microsoft, to better understand how visitors interact with our website and to improve the performance, functionality and user experience of our online services. Microsoft Clarity may collect information such as page views, clicks, scrolling behaviour, browser type, device information, session recordings, heatmaps and other website usage data through cookies and similar technologies.

The information collected is used solely for website analytics, website optimisation and service improvement. We do not intentionally use Microsoft Clarity to collect or process sensitive personal or health information submitted through appointment requests, contact forms or other patient information forms available on our website.

By using our website, you acknowledge that we and Microsoft may collect and process website usage information for analytics purposes as described in this Privacy Policy. For more information about how Microsoft collects and processes personal data, please visit the Microsoft Privacy Statement at https://privacy.microsoft.com/privacy.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no online transmission can be fully guaranteed secure, and you acknowledge the inherent risks involved with internet-based communications.

6. Child Privacy

Our website is not designed to collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information without parental consent, we will take prompt steps to delete it.

7. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

8. Your Rights and Choices

You have the right to review, update, correct, or request deletion of your personal information. To exercise these rights or ask privacy-related questions, please contact us using the contact details below.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The updated policy will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Family Dentistry of Niles
7942 W Oakton St, Niles, IL 60714, United States

Phone: +1 847 823-0260
Email: info@familydentistryofniles.com